What a treat! Dave Carroll, award-winning singer-songwriter, professional speaker, author, and social media innovator will join CXPA’s Customer Spark Birmingham event via video presentation November 29, 2017 in Birmingham, England. Dave’s talent was introduced to millions when his 2009 anthem “United Breaks Guitars” became a worldwide sensation. The song chronicled his experience in the customer service process with United. As the #1 most watched YouTube Music Video in the world in July 2009, United Breaks Guitars has been called one of the most important videos in Google’s history, and became a metaphor for change and innovation. Customer Spark is a half-day event for CXPA members featuring best practice presentations by CX practitioners. Register today to save your seat! https://www.cxpa.org/cxpasparkbirmingham/register. #CustomerSpark #CX #CustExp