Want employee buy-in on a #CX initiative? Make it their idea. Help them discover the problem by showing the data & telling the story. #CXPA
— Jim Bass (@JimBassCX) May 28, 2017 18:30
Want employee buy-in on a #CX initiative? Make it their idea. Help them discover the problem by showing the data & telling the story. #CXPA
— Jim Bass (@JimBassCX) May 28, 2017 18:30