No Customer Experience, However well Design-ed, Can Make Up for a Lack of the “Q” Word. by @RicardoSGulko https://t.co/gyzTYmAHYR via @customerthink @hyken @mikewittenstein @TedRubin @tedbauer2003 #CX #CXPA #CEM #Custexp #custserv #design #quality #CEO @andy_mura @UserlaneHQ

— Ricardo S Gulko CCXP (@RicardoSGulko) November 20, 2017 19:53